Find Answers to Your Questions
While other POS systems are built for completing one-off transactions, WithWine is built to help you initiate and foster more deep, long lasting and profitable customer relationships that deliver you more repeat business.
Don't worry. WithWine is incredibly easy to use. Before we release new features we test them out on our mothers to make sure we haven’t gotten too techy.
Nope. We are constantly adding new features to the platform that are made available to everyone instantly and for free.
You can be up and running with POS and a new website with eCommerce in around 15 minutes. If you’re migrating databases from old systems you can usually have everything done within 1-3 days. We make it easy to switch.
We sure do. We can be as hands off or hands on as you need.
Absolutely. We are an Australian business with Australian staff who have Australian accents and are awake during Australian business hours.
We currently integrate with Australia Post and Fastway. We picked these after talking to our clients about the couriers they found most reliable and cost effective. But if we’re missing your courier, let us know and we can look into it.
No. We want everyone to be able to provide better customer experiences and the best way to enable that is to make our wine POS free. No catches. No surprises.
Yes you can. You no longer need to hand out signup forms that need to be manually entered later.
It’s incredibly easy to use. If you don’t believe us, we can put you in touch with a few technophobes that love our POS
A desire to improve your business and an iPhone or iPad. Oh and about an hour of your time.
No. We want to make it easier for you to make more money, not less.
No. If you’ve wished every staff member could have their own POS on busy days, now you can.
Yep! Say goodbye to post festival paperwork.
Yes! Every product and feature within WithWine speaks to and reads from the others. This makes your life easier and your customers’ experience better.
When you’re using WithWine’s POS, the email receipts sent to your customers have “Buy More” buttons that link back to your eCommerce. Nifty huh!
Of course - when a customer logs into your eCommerce, they can see all the wines they’ve Tried and Liked and all the prices they are entitled to.
They’re a replacement for your old paper tasting sheets (which usually end up in the bin). They enable you to provide a more modern customer experience whilst simultaneously capturing the data you need to re-engage with relevance.
You can, or they can pull it up on their phones because everything’s mobile optimised. They’re perfect for tasting dinners!
You can add a beautiful eCommerce experience to your website and provide a stronger customer experience during tastings with our $149 per month with our POS+ plan.
What kind of wine clubs do you want to run? WithWine can power winery selection clubs, customer selection clubs, fixed price or variable pricing clubs, public clubs and invite only clubs.
How big are your ambitions? WithWines makes it easy for you to manage thousands of members really easily with no limitations.
Of course. WithWine makes it really easy to keep member details up to date, even if you’ve already generated an order.
You’ll be amazed how easy we’ve made credit card handling. You’ll know which member’s payments have failed within seconds of initiating a club run and when they do, WithWine makes it super easy to get them updated quickly and painlessly.
With a single click of a button you can cancel an order and the money is refunded straight back to the member’s credit card. In. Out. Simple.
WithWine lets you charge member cards on file really easily, including at POS.
Absolutely not. Why would we do that?
Nope! If you want to send an email every day to everyone on your database, we won’t stop you (but we might give you a call to ask why you think that is a good idea.)
WithWine lets you get more targeted than you ever thought possible. Want to find those who liked a product at dinner but didn’t end up buying it? WithWine makes it easy.
That sounds like a pain. No you don't. We've built one right in for you to use.
Our pricing starts from $149 a month.
As many as you want... or need!
No... we have one built in! This is so we can ensure maximum reliability, security and automation.